Research and Survey
Ratile Reserach Services
Ratile Research is a research company which provides researched solutions across all sectors of the economy, including but not limited to Private Sector, Para- statals, Government and non-Governmental Organisations. The RR team has extensive research and project management experience gained over many years in these industries. We strive to provide excellent action oriented research services that is cutting edge and on par with the best in the country and internationally.
As an associate member of SAMRA, its directors adhere to ethical and professionalism, innovative and quality driven ethos, keeping our processes simple and transparent.
RR provides itself as an action oriented research service provider. The client specific interventions are provided in the following area:
Customer Service Improvement – holistic approach in addressing customer service delivery.
Employee Satisfaction Surveys - improvement of employee perceptions about the organisation.
Perception Research –analysis of empirical evidence either to confirm or disprove perceptions.
Market and Economic Analysis – analysis and evaluation of market trends.
Program/Impact Evaluation - objective measurement of the extent to which a given process has reached its objective.
Training Evaluation - pre and post training evaluation.
Performance Monitoring – regularly or routinely provide feedback on performance and evaluation of processes.
Quality Management Systems – evaluating performance and adherence to quality standards, in accordance with ISO 9000.
Skills Audit – contributing towards the implementation of skills development act and understanding of skills audit and skills analysis across all sectors.
Policy Analysis and Impact Studies - analysis and evaluation of policies in private and public sectors.
Our strengths as a research company
RR Has a multidisciplinary team with a range of skills and competencies which endeavors to deliver research surveys that are expertly designed to measure that your specific needs are met.
Our methodology involves understanding clearly the needs of our clients,
Selecting and implementing appropriate research methodology
Conducting the research and analyzing data
Insightful Report writing and presentation of findings
Creating relationships with clients, ensuring mutual interactions and skills transfer where required.
Interceptive & Face -to- Face interviews,
Telephonic, Online & Mobile surveys,
Focus group & Panel Discussions
Ratile Reserach Services