GRAITEC : Services

By: Graitec  11-11-2011
Keywords: Technical Support, Software Solutions

GRAITEC offers a complete range of services to maximize clients’ use of our software:

  • Training
  • Technical support
  • Cad / design projects
  • Custom software development


Technical support

  • Help with general use of our software.
  • Help with unusual structures.
  • Communicating information to users on new software functionality.
  • Forwarding various user comments, suggestions and requests to the Graitec research and Development department for future versions of the software.

Cad / Design projects

The Engineering unit offers three major services:

  • Complete or partial sub-contracting of CAD and design projects
  • Consulting and expertise
  • Help with initial projects to mitigate risk

We offer engineering expertise in complex areas such as non-linear analysis, dynamic calculations (seismic and temporal), or the study of structural behavior to generalized-buckling. The CAD projects unit has detailers that can help on projects with very short timelines.

Custom software development

Certain clients work in specific areas and want to improve their productivity by having a tool specifically created for their needs.

Graitec has a thorough understanding and extensive experience in CAD/Design software development since 1986. We can develop specific software solutions for individual clients. The

performed by the group can include:

  • Adapting Graitec software to meet specific requirements
  • Developing applications for AutoCAD® (Graitec is an ADN* member since 1997)
  • Developing new software solutions
  • * ADN: Autodesk Developer Network
Graitec Advantage is a complete support package.

Graitec Advantage (Maintenance) includes:

  • Technical support
  • Post-training coaching by webconferencing
  • Help with adapting drawing styles (Advance Steel)
  • Special rates for training seminars
  • Latest software versions
  • Direct download of updates from the internet
Available in most countries, the Web Advantage website completes the Graitec Advantage package.

Accessible with password protection, Web advantage includes:

  • Real-time information on products: news, new versions, release dates, etc.

Keywords: Software Solutions, Technical Support

Other products and services from Graitec


CAD and Design Software for the Construction Industry

Are you a structural engineer in the civil engineering field and want to improve your efficiency?GRAITEC has developed a global CAD / Analysis & Design platform that allows you to verify and optimize your structures, and rapidly create all the necessary drawings, without having to re-input data. Analysis & Design of Reinforced Concrete / Steel structures and automated creation of design reports.