Global Relay » Services

By: Global Relay Communications  11-11-2011
Keywords: Financial Services, Business Continuity, archiving

Hosted Messaging Services

Global Relay's Suite of Hosted Messaging Services have been specifically engineered to provide businesses with high-performance, fully-managed solutions to address message archiving compliance, management, storage, security, eDiscovery, business continuity and disaster recovery.

Global Relay Message

  • Instant Messaging – Users can initiate 1-to-1 IM conversations, multi-user chat or join persistent chat rooms
  • Compliance - Supports ethical walls, off-line messaging, logging, archiving, monitoring, auditing, and reporting
  • Mobile Parity - users can access the service and seamlessly transition from the desktop to their BlackBerry, Apple iPhone, or Google Android
  • Blast Messaging – Users can send a blast IM that reaches multiple contacts at once
  • Message Archiving – all IMs and presence updates are copied onto the corporate servers twice before being sent to the recipient
  • Federation with other IM Networks – Global Relay’s Message Hub can federate and archive IMs from Microsoft OCS, XMPP/Jabber clients, Thomson Reuters, BlackBerry, Cisco Webex and more

Message Archiving and Monitoring

Enterprise Message Archiving and Compliance. The core of Global Relay is our fully-managed message archiving, monitoring and eDiscovery solution which mirrors data between our East/West Coast Data Centers and provides unmatched performance, resilience, security and scalability. Our solution consists of:

  • Compliance Reviewer - Turn-key, multi-tier monitoring and audits

Message Converters

Global Relay Message Converter offers full conversion and import into Global Relay Archive, for retention and management of the most common message types used in finance and business:

  • Bloomberg® (Bloomberg® Mail and Instant Bloomberg)
  • Thomson Reuters (Thomson Reuters Messenger, Thomson Reuters Eikon and Thomson Reuters Eikon Commentaries)
  • BlackBerry (BMail, SMS, PIN-to-PIN and BlackBerry Call Logs)
  • Social Media (LinkedIn, Twitter, Facebook, blogs and RSS feeds)

Message Hub

Global Relay Message Hub provides simple, secure, high-capacity, and high-availability message federation between financial services companies.

  • intra and inter-domain routing
  • default routes and ethical walls
  • simple to provision
  • scalable and fault tolerant
  • includes Virus Scanning & Spam Filtering
  • support for Outlook & Outlook Express
  • seamless integration with Global Relay Archive
  • provides front-end Virus Scanning & Spam Filtering
  • seamless integration with Global Relay Archive
  • 30 day rolling inbox
  • POP & IMAP access
  • includes Virus Scanning & Spam Filtering
  • support for Outlook & Outlook Express
  • seamless integration with Global Relay Archive
  • uses industry trusted standard PKI (Public Key Infrastructure) and S/MIME technologies for strong encryption and digital signatures
  • powerful data loss prevention (DPL) solution that can be implemented without interrupting employees day to day workflow


Global Relay Archive for Public Instant Messaging facilitates the secure capture of instant messages (IM) by Global Relay Archive for easy search, retrieval and monitoring. We offer three Instant Message Archiving solutions depending on a firm's requirements:

  1. Global Relay Messenger, our secure, closed-network Jabber messaging system
  2. IM Gateway hosted filter to capture and archive AOL, MSN, Yahoo & GoogleTalk
  3. IM Capture from Facetime and IM Logic in-house security appliances via SMTP

Data Import and Migration

Keywords: archiving, Business Continuity, Financial Services, Instant Messaging, Multiple Contacts, Spam Filtering,

Contact Global Relay Communications


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