Mobile Number Portability - Change to Cell C

By: Cell C  11-11-2011
Keywords: Call Centre

You can port to us without losing your old number. Just follow these easy steps:

  • Buy any Cell C starter pack and do NOT open it
  • RICA your SIM card
  • SMS #portme#serialnumber# (note: this is the serial number of your new Cell C SIM) to 084 767 8287 from your MTN, Vodacom or Virgin Mobile SIM card
  • You will receive two confirmation SMS’s within two hours on your MTN, Vodacom or Virgin Mobile SIM
  • Wait 24 hours until your MTN, Vodacom or Virgin Mobile SIM card stops working
  • Then you can insert your new Cell C SIM card and recharge to start making calls

If you activate your new Cell C SIM card before following the steps above, you will not be able to use it to port your number.

Numberless SIM Swap

In the event that your SIM card is lost or stolen, simply purchase a new Cell C starter pack, call our call centre and activate the new pack on your existing cellphone number. Here’s how:

  • Purchase a new Cell C Starter Pack from any participating outlet.
  • Dial 084 140 from a landline or another cellphone
  • Have the following ready when you call:
    • your ID number
    • 3 frequently dialled numbers
    • last recharge information
    • new SIM card serial number
  • Wait 24 hours before inserting your new SIM card into your cellphone.

Keywords: Call Centre

Other products and services from Cell C


Friends & Family Deals - Cell C South Africa

If you choose other Cell C numbers for your Friends & Family list you will pay the lowest mobile rate in South Africa when you call them - 75c per minute off peak and R1.50 per minute during peak times.As a Cell C subscriber you can choose seven Friends & Family numbers on any of our prepaid packages.


Get covered with C-Cover

Cellphone is lost or stolen You must contact the Customer Care on 084 140 from your landline or 140, free from a Cell C cellphone, to obtain an ITC number. The covered SIM card must be used together with the covered handset and your cellphone must only be used on the Cell C network. Call 140 toll-free from a Cell C cellphone or 084 140 from any other phone (normal cell rates apply).


Blackberry Internet Service (BIS) - Cell C

Pre -determined applications (Facebook, Yahoo Messenger, Google Talk, BB Messenger, Windows Live Messenger and the BB Application Centre) will be sent to the customer's handset upon service activation.


International Roaming - Cell C South Africa

Please note that due to Foreign Network restrictions, some Foreign Roaming subscribers may experience problems when trying to dial to international destinations. There may be up to a 3 month delay in call charges reflecting on statements due to the late downloading of Call Data Records from foreign networks. Cell C now has 540 roaming partners in 186 countries offering its subscribers access to four Maritime Services and one satellite network.


Cell C South Africa

All BlackBerry devices are unable to accept Over-The-Air settings and need to be set up manually.First time Blackberry subscription. Blackberry is a subscription service and service books will allow you to use blackberry services.