Mobile Number Portability - Change to Cell C

By: Cell C  11-11-2011
Keywords: Call Centre

You can port to us without losing your old number. Just follow these easy steps:

  • Buy any Cell C starter pack and do NOT open it
  • RICA your SIM card
  • SMS #portme#serialnumber# (note: this is the serial number of your new Cell C SIM) to 084 767 8287 from your MTN, Vodacom or Virgin Mobile SIM card
  • You will receive two confirmation SMS’s within two hours on your MTN, Vodacom or Virgin Mobile SIM
  • Wait 24 hours until your MTN, Vodacom or Virgin Mobile SIM card stops working
  • Then you can insert your new Cell C SIM card and recharge to start making calls

If you activate your new Cell C SIM card before following the steps above, you will not be able to use it to port your number.

Numberless SIM Swap

In the event that your SIM card is lost or stolen, simply purchase a new Cell C starter pack, call our call centre and activate the new pack on your existing cellphone number. Here’s how:

  • Purchase a new Cell C Starter Pack from any participating outlet.
  • Dial 084 140 from a landline or another cellphone
  • Have the following ready when you call:
    • your ID number
    • 3 frequently dialled numbers
    • last recharge information
    • new SIM card serial number
  • Wait 24 hours before inserting your new SIM card into your cellphone.

Keywords: Call Centre

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