Velocity provides a complete suite of products focused on the specific needs of call centers and customer support operations. Velocity's Call Center solution enables your staff to process credit card, branded debit and ACH/e-check transactions on behalf of your customers, as well as to perform critical customer support functions.
- Credit Card & ACH Payment Processing
- Payment Transaction Search Capabilities
- Customer Profile Creation & Management
- Recurring Payments & Payment Plan Payments
Velocity's Call Center solution allows your team to create and manage profiles for your customers. Your staff can make payments on your customer's behalf and you can store payment information to make future payments quick and easy. It's also easy to migrate existing customer profile information into our system with our bulk enrollment process.