PromoMax is eServGlobal’s marketing and carrier grade solution for telecom operators to build fast ‘time to market’ promotions and loyalty programs. As a standalone, non-intrusive platform installed in the operator’s network, PromoMax provides an extensive set of tools to increase revenue and fight churn.
PromoMax is an "all in a box" loyalty & retention solution for building personalized and below the line schemes based on customer micro-segmentation data provided by the CRM in order to fulfill various objectives (i.e. customer acquisition, anti-churn, up selling, cross selling and increasing revenue-per-user).
PromoMax delivers rewards and loyalty schemes in real time and includes multi-channel communication capabilities to increase customer satisfaction and ARPU.
PromoMax delivers the tools to allow marketing managers to create new promotions in minutes. Using the innovative GUI, analysts can define specific customer segments, compose advanced business logic and create subscriber reward plans.
PromoMax helps operators increase customer satisfaction by allowing them to easily identify and reward their most valuable customers, reducing the need to compete on price.