Servicing Information < Service < Volkswagen South Africa

By: Volkswagen South Africa  11-11-2011
Keywords: Vehicle

The benefits of servicing your vehicle at a Volkswagen Dealership are numerous, but aimed at providing you with an inexpensive, efficient and uncomplicated service experience which is attractive both in terms of quality and expertise!

  • Volkswagen Dealers are equipped with special tools and equipment that have been developed to work on your vehicle. The technicians are well-trained and backed up by an extensive After Sales support infrastructure.
  • Volkswagen Dealers are instructed to use only genuine parts, designed to meet the manufacturer’s specifications. All genuine parts carry a 12-month parts and labour warranty that is valid at any Volkswagen Dealership.
  • Volkswagen Dealers are trained to work according to standard procedures and prescribed labour times that cover all repairs as well as the standard maintenance services. This is done to ensure that your vehicle operates safely with associated low running costs. The vehicle also retains resale value when it has a complete service history exclusively performed at Volkswagen Dealerships.
  • Volkswagen Dealerships offer an extensive range of services and genuine accessories to compliment your vehicle.
  • The vehicle data shown in the service schedule of the owner's manual is intended to ensure that you able to acquire the correct parts and accessories for your vehicle.
  • The currently defined service intervals are based on extensive testing. The maintenance intervals make full use of the lubricating ability of the engine oil over the period indicated. All the required items of work have been combined into the appropriate service events, and comprise the necessary checks and replacementof parts and fluids to keep the vehicle in good working condition until the next service is due.
  • The stamped proof of service, which remains in your service schedule booklet, serves as confirmation that the service has been done. A complete service record is a pre-requisite for ensuring your vehicle warranty entitlement. Please remember to pass the in-car package, which includes the service schedule, onto the next customer, should you sell your vehicle.
  • The service intervals must be observed. When your vehicle is serviced regularly, it allows early detection of any additional items requiring attention.

Remember, your vehicle should be serviced every 15,000km or 12 months, whichever occurs first. If your vehicle has not been serviced in the last 11 months or 14,000km, please contact your preferred Volkswagen Dealership to arrange for the relevant service appointment.

Keywords: Vehicle

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Maintenance and Warranties

With dedicated After-Sales support which includes servicing, repairs and parts, our aim is to help keep your Volkswagen safely on the road for as long as possible. In addition, you can expect breakdown assistance, approved Body Repair Shops, as well as any advice that we think you may find useful. Rest assured that we won't just watch you drive off into the distance – we'll stay right beside you.


Volkswagen Genuine Parts and Accessories

German engineering and technical expertise ensure that they are reliable and will work as they are meant to, giving you years of hassle-free motoring and a higher resale value when you do decide to trade your vehicle in. To ensure the highest possible quality, every part made at Volkswagen’s world-class facilities is subjected to hours of rigorous testing as well as endless research and development.


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