Technical Field Service
Quality products that work are not enough. Our customers need and require high quality field
service and support from both maintenance product distributors and manufacturers. Dynachem
and Dynachem distributors are well positioned to provide customers the services and support
they require to maximize the value of the products being purchased. Both distributor and
Dynachem personnel are readily available to meet customers’ service requirements, including
product and procedural evaluations and in-service training.
One of the most important service requirements of customers is in-service training. Dynachem
treats training as a key competitive advantage, not as an afterthought. The training programs
Dynachem create are consistent with the principals of adult learning and utilize a wide range of
training aids (workbooks, videos, wall charts, etc.) that help maximize understanding and retention.
Its what’s learned and used, not what’s taught that counts.
Training support is available in the following areas:- Floor Care
- Kitchen Hygiene
- Washroom Care
- Dilution Control
- Laundry ProcessingField service and support are key competitive advantages for Dynachem and the cornerstones of
Dynachem value-added marketing strategy. Field service and support are instrumental tools in
Dynachem’s effort to help customers maximize appearance and control costs.
Product and Procedural Evaluations
The quantity of maintenance products and tools that are in the market place today and that are
available to customers is staggering! It is very difficult for the busy owners, managers and other
professionals in their field to sort it all out and to keep up to date on new procedures, products
and tools that may be of interest.
We are there to help you, and look after your interests, thus maximising product performance and
efficiency.Dynachem and Dynachem distributor field personnel are in tune with the variety of options
available to customers today. They can help customers analyze their maintenance problems and
requirements and can maximize efficiency using a variety of tools, that Dynachem can provide.
Dynachem field personnel can help customers analyze floor care maintenance costs and optimize
their floor care maintenance program.