CR2: Channel Banking Software - products overview April

By: Cr2  11-11-2011
Keywords: Online Banking, Financial Institutions, sales and marketing

Products Overview

CR2's industry leading solution BankWorld delivers a complete suite of integrated self service channels from a single powerful platform. BankWorld empowers financial institutions with the freedom to create, manage and deliver targeted products and services to each customer or customer group at every point of customer contact based on a customers profile segment. BankWorld significantly enhances customer satisfaction, increases customer loyalty and delivers considerable return on investment by providing a personalised banking experience to each customer no mater what channel they use ATM, Internet, Kiosk or Mobile.


BankWorld is a proven solution. CR2 has more than 130 live implementations in over 70 countries across 4 continents. All CR2 products are multi-currency and multi-lingual with implementations in 30 languages.

A single customer view is required for retention and up-sell

“With the acquisition of new customers always a more expensive proposition than the retention of existing ones, banks clearly understand the drive to up-sell account holders and gain greater share of wallet. As such, maximizing the opportunities to sell more products across the various channels is a goal for all of them. This requires that they know the individual customer and can target them with appropriate offers, whether to increase the business done with them or to keep them from moving to another bank. The resulting conversation with the customer should be able to take place in any of the bank’s channels, and indeed, may need to traverse more than one. “ According to Datamonitor latest online banking research “online banking in the age of web 2.0”  , channel vendors including CR2 focus on enabling sales and marketing actions across multiple channels (online, call centre, Kiosk and ATM)

Datamonitor, online banking in the age of web 2.0

POS

CR2's POS solution provides a scalable banking software solution for processing transactions for authorisation and settlement from merchant point-of-sale (POS) systems. Our POS banking software routes all card transactions from the merchant to the appropriate host over international and local card networks.

Benefits:

  • Reduces transaction handling costs
  • Powerful merchant services. For example, merchant statements and web access, differed payments
  • Well established - low risk

CR2's POS solution supports APACS 30, MDC and ISO 8583 protocols. It is extremely easy to implement as it shares the ATM channel infrastructure. It is EMV and 3DES compliant.

CardWorld Acquirer provides sophisticated merchant management solutions including flexible fee handling, deferred payments, multi-currency settlements, merchant statements and web-based access. It integrates with CR2's POS solution or third party POS acquiring solutions.

CardWorld Acquirer supports Visa, Amex, Europay and MasterCard.

Keywords: Banking Software, Banking Software Solution, Customer Loyalty, Financial Institutions, new customers, Online Banking, sales and marketing, Software Solution,

Other products and services from Cr2

11-11-2011

ATM banking software as part of your channel management offering

BankWorld ATM enables financial institutions for the first time to create, manage and deliver targeted products, services, and branding as well as tailored messages to customers via the ATM, pending their customer profile segment. CR2's ATM banking software comprises four elements required for the successful delivery of targeted and relevant ATM offerings, as well as optimum management of the ATM channel.


11-11-2011

Internet Banking software as part of your channel management offering

With the acquisition of new customers always a more expensive proposition than the retention of existing ones, banks clearly understand the drive to up-sell account holders and gain greater share of wallet. BankWorld Internet provides banks with complete control for the first time to create, manage and deliver targeted products and services direct to individual customers via their online banking channel.


11-11-2011

Mobile banking software as part of your channel management offering

This mobile banking software solution provides financial institutions with a way to communicate in real-time with their customers using both one way and two way SMS messaging. BankWorld allows other mobile services and devices including WAP and PDA advanced mobile phones to conduct transactions like bill payments, fund transfers, check balances etc.


11-11-2011

Kiosk Banking software as part of your channel management offering

BankWorld Kiosk is a customisable software solution which enables financial institutions to deliver personalised statements, bill payments services and notifications to customers in locations such as branches, shopping malls and airports 24/7. BankWorld Kiosk can also be used by not-on-us customers to conduct card transactions such as bill payment and card to card transfer.


11-11-2011

CR2: Channel Banking Software - products channelmanager

BankWorld Channel Manager provides financial institutions with the competitive advantage of having a holistic view of each customer across the multiple touch points and similarly provides the bank's customers with a consistent view of the bank regardless of the channel used.


11-11-2011

Card issuing and management software as part of your channel management offering

CardWorld Card Management System carries out online transaction checks such as PIN and transaction limit verification, as well as administering card data and the control of physical plastics production through an interface with CardWorld Producer.