CR2: Channel Banking Software - products channelmanager

By: Cr2  11-11-2011
Keywords: Banking Services, Banks, Financial Institutions

Channel Integration

Multi-channel integration enables banks to build loyalty and profitability. It does this by delivering personalised banking services to targeted customer groups by providing a single and consolidated view across all channels. Implementing a channel management solution ties a banks' multiple back and front end systems together.

BankWorld Channel Manager securely and transparently manages and integrates the channels through which banking services are delivered including PDA, phone banking and kiosk as well as Internet and ATM. They are integrated both to each other as well as to the bank's host systems.

Benefits:

  • Increase customer loyalty and retention:
    • Single point for managing customer limits and exposure
    • Consistent view of information available both internally and externally
  • Minimal investment required:
    • Maintains investment in existing systems
    • Reduced IT cost dependency for new service initiatives
  • Increased revenue:
    • Consolidated database for CRM initiatives
    • Implement branding and marketing messages targeted to a customer segment
  • Speed to market
    • Easy deployment of new channels/back office and products and services

BankWorld Channel Manager provides financial institutions with the competitive advantage of having a holistic view of each customer across the multiple touch points and similarly provides the bank's customers with a consistent view of the bank regardless of the channel used. It also:

Keywords: Banking Services, Banks, Channel Management, Customer Loyalty, Financial Institutions, Phone Banking

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CR2: Channel Banking Software - products overview April

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ATM banking software as part of your channel management offering

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Internet Banking software as part of your channel management offering

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Mobile banking software as part of your channel management offering

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Kiosk Banking software as part of your channel management offering

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Card issuing and management software as part of your channel management offering

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