Our goal at CPI is to
provide every customer with quality
analytical supplies at competitive pricing,
backed by reliable
Service and Technical Support.
CPI warrants its products to be free of defects in materials and workmanship. The time and/or operational period warranted varies with respect to the product and assumes the product has been appropriately applied. Application suitability will be determined solely by CPI. These details are outlined
either in the specific product sections of our catalog or in instructions accompanying the product. CPI's obligation under this warranty is limited to replacement or pro-rata refund of purchase price
for a product found to be defective within the warranty period.
CPI makes no other warranty of any kind whatsoever, expressed or implied. CPI expressly disclaims any implied warranty of merchantability and any implied warranty of fitness for a particular purpose intended by the purchaser.
We accept non-warranty returns with no restocking charge within 30 days of the
original purchase date, providing the product is returned in new, unused
condition with all original packing materials intact and a return authorization
number has been given by CPI and is printed on the outside of the package.
Simply contact us for a return authorization number within 15 days of purchase,
and return the product to us within 30 days. Returns received by CPI beyond 30
days of original purchase date will be subject to a 20% re-stocking charge. Only warranty related returns will be accepted after 90 days from the original purchase date.
We respect the patent and trademark rights of the OEM companies noted in this catalog. All products listed in this catalog are manufactured by or for CPI without association with these companies. Furthermore, CPI has no connection with these OEM companies, and is in no way sponsored by, approved
by, licensed by, or affiliated with them.