About the Content Solutions Group
CERTPOINT's Content Solutions Group (CSG) provides clients with
comprehensive e-Learning course and content consulting, design, and development services. We
leverage CSG's creative instructional design talents and structured development processes to
optimize our clients resources to focus on delivering cost-effective and innovative
e-Learning. With proven expertise in applying research-founded principles of design to
clients, we help you understand the possibilities e-Learning has for achieving the business
and organizational objectives in your organization.
Let CSG make e-Learning a
critical component of development in your organization!
Design and Development
CSG provides 3 distinct tiers of course and content
design and development services that are tailored to your business needs. We will help you
select the appropriate tier of development based on the resources you have access to within
your organization and the objectives you are trying to achieve.
Low-level Interactive Design and Development
Tier 1 services require that
the client provide the majority of pre-existing content and media, and some of the course
structure. CERTPOINT will develop the course and provide further assistance for the structure
of the course. CSG can support your efforts by designing and developing individual learning
objects that can dramatically improve your course.
Tier 2: Mid-Level
Interactive Design and Development
Tier 2 services require that the client
provide some pre-existing course content, some media, and some course structure. CERTPOINT
will then design and develop a course based on what the client has provided, adding a
significant amount of creativity and instructional design expertise to produce an innovative
and interactive course. Tier 2 is appropriate for clients who have a lot of pre-existing
content and a vision for a course but need CERTPOINT's expertise to materialize that vision.
Tier 2 may also include low level analyses of the clients' learning objectives and some
formalized end-user testing.
Tier 3: High-Level Interactive Design and
Tier 3 represents CSG's most engaged, intensive, and
innovative design and development projects. CERTPOINT engages in complete analysis, design,
development, and end-user testing activities, including evaluation and assessment services.
Tier 3 courses are CSG's flagship product and service offerings that represent the most
creative and complex projects we can create for clients. Tier 3 courses can provide dramatic
capabilities for you to achieve a wide-range of business and organizational
E-Learning Analysis and
CSG will engage with your organization in an analysis of your
existing - or non-existing - e-Learning environment to help you build the vision for using
e-Learning content in your organization. Our activities include:
- Gaining an understanding of the business goals and priorities that can
be achieved through e-Learning course and content development.
- Meeting with key
organizational stakeholders to identify domains that have opportunities for
- Examining and reviewing your existing course offerings, learning
content and how well they are serving your objectives.
- Determining opportunities
for improvement and upgrades to existing courses and content.
reports of our analyses and recommendations for action that clients can use within their
organizations to move their e-Learning initiatives forward.
Evaluation and Effectiveness Assessment
provides evaluation and assessment services to determine if your organization's courses are
achieving your original business objectives. By utilizing CSG and CERTPOINT research and
analytical resources, CSG evaluation services are geared towards helping you assess the
effectiveness of your e-Learning initiatives and projects. These assessment activities
- Establishing e-Learning course, curriculum, and
program evaluation plans.
- Providing you with the opportunity to benchmark learning
outcomes and effectiveness of eLearning courses.
- Analyzing the outcome of your
e-Learning courses, curricula, and programs.
- Identifying additional domains for
using eLearning to improve your business and achieve additional
We produce evaluation plans and frameworks, implementation
plans, recommendation reports, and analytical reports for your reference.
The CSG Advantage
We distinguish ourselves from the
competition by leveraging our creative, instructional design and analytical expertise to
create advanced, innovative learning solutions that meet your objectives. Our expertise is
matched by a refined development processes that ensure our designs meet your objectives and
our talents are effectively harnessed.